Your Frequently Asked Questions
AJ Research Labs supplies research-grade peptides intended strictly for scientific and laboratory research. Our products are not medicines, supplements, or treatments. They are provided exclusively for experimental and analytical purposes.
No. All products are strictly for research use only and are not intended for human or veterinary consumption, medical use, or diagnostic purposes.
We supply qualified researchers, laboratories, institutions, and individuals conducting legitimate scientific research. Customers are responsible for ensuring compliance with local laws and regulations.
Yes. All peptides undergo strict quality control procedures to verify purity, identity, and consistency before release.
Yes. Certificates of Analysis are available for our products and can be accessed upon request or via the COAs section of our website.
All peptides are supplied in lyophilised (freeze-dried) powder form, ensuring stability and long-term integrity when stored correctly.
Our peptides are produced to high-purity research standards, typically exceeding 99% purity where applicable.
Orders can be placed directly through our website. Simply select your product, choose the appropriate option, and complete checkout securely.
We accept secure online payment methods displayed at checkout. All transactions are encrypted for customer safety.
No. Our pricing is transparent and upfront, with no hidden charges or unexpected fees.
All orders are shipped from within the United Kingdom.
Most orders are dispatched within 1 business day. UK delivery typically takes 1โ3 working days, depending on the shipping option selected.
Yes. All orders are shipped in plain, unbranded packaging with no indication of contents.
Currently, we focus on UK-based supply. If international shipping is available, customers are responsible for understanding and complying with local import regulations.
Storage instructions vary by compound and are provided on the label or documentation. Proper storage is essential to maintain stability and integrity.
Yes. Basic handling and storage information is included, but all users are expected to have appropriate laboratory knowledge and facilities.
Due to the nature of research compounds, we generally do not accept returns once products have been shipped, unless there is an error or issue on our part.
If your order arrives damaged or incorrect, contact us immediately. We will resolve the issue promptly.
Yes, our products are legal to purchase for legitimate research purposes. They are not approved for medical or consumer use.
Yes. We operate in accordance with applicable UK regulations related to the sale of research chemicals.
No. AJ Research Labs does not provide medical, health, or dosing advice under any circumstances.
You can reach us via email at support@ajresearchlabs.com. We aim to respond to all enquiries promptly.
We provide support for product information, documentation requests, order enquiries, and general research-related questions.